How will my printed material be delivered?

We ship all orders with DHL.

For private individuals, the goods are delivered to the nearest pickup point (MyPack) to your address. You will receive a notification with details specific to your delivery. Home delivery is also available (Home Package), where the package(s) (up to 20 kg per package) will be delivered to your door during the day or evening, based on an agreement with Posten. It’s important to note in both cases that you must provide a mobile number for notification.

Can I pick up my order at the print shop?

This option is currently not available through the online store.

How are transport damages handled?

If any box appears damaged, report it to the delivery person. They should make a note of it before you sign for the delivery. If damaged goods are not reported at the time of delivery, it is difficult to receive compensation from the shipping company. You, as the buyer, are responsible for reporting any damaged goods to the carrier. If an agreement cannot be reached with the shipping company, contact us immediately. However, we are not responsible for any transport damage.

How are returns handled?

Returns are not accepted without an approved claim. Always contact us before returning an item. The customer is responsible for any shipping costs when returning a package. Claims must be made within 5 working days.
after delivery in order to be considered valid. Contact and agreement with customer service must always take place before any return. We are not responsible for any losses due to delayed delivery.

Can delivery be made to multiple addresses?

At present, you can only specify one delivery address.

How long does it take until I receive my goods?

Your goods are shipped from the print shop on the specified delivery date. An additional 1–2 business days are required for transport.

Why haven’t my printed materials arrived?

Contact us and we will get back to you with delivery information.

How will my printed materials be packaged?

All printed materials are delivered in boxes with the Åtta.45 logo.